ELV Knowledge Base

Knowledge Base Categories:

Access / Passwords 7

  1. How do secondary parents get their security codes to sign children in and out?
  2. I have a parent that does not remember their password
  3. How to log into the Kiosk?
  4. How to log into CORE?
  5. How do I or my staff log into the CORE website?
  6. How do I reset a security code?
  7. I have a parent that does not remember their password.

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Administration and Compliance 9

  1. How do parent(s) upload their child immunization record?
  2. How do I enable/disable temperature checks?
  3. How do I enable/disable immunization alerts?
  4. How do I update my hours of operation?
  5. How do I update the email address for my program?
  6. How do I move (transition) child(ren) from one room to another?
  7. How do I terminate a child that no longer attends?
  8. How do I re-enroll (activate) a child?
  9. How do I create a new staff member account in CORE?

Show all 9 posts

Apps 3

  1. Authorized pickup cannot log into the authorized pickup app because they forgot their security code
  2. Parent cannot log into parent app because they forgot their security code
  3. Can my parents update emergency contacts?

Show all 3 posts

Child Care Subsidy 3

  1. How do I find Child ID and Case ID?
  2. How do I update CCAP Case and Child Individual ID in CORE?
  3. How do I resend CCAP attendance to ATS?

Show all 3 posts

Communications 4

  1. How do I enable kiosk messages to be acknowledged?
  2. Can I send e-mail to parents who are no longer active in my program?
  3. How do I verify mobile phone numbers are in CORE?
  4. How do I message (text) my families from CORE?

Show all 4 posts

Dashboard 1

  1. How do I fix the child and parent alerts?

Show all 1 posts

Food Program (CACFP) 5

  1. How do I record parent signature for food program report?
  2. How do I enable electronic record of meals served for CACFP?
  3. How do I pull ROMs and Attendance Report?
  4. How do I use electronic ROMs to track meals served?
  5. How do I use the Electronic ROM feature?

Show all 5 posts

Online Enrollment 3

  1. How do I print completed online enrollment forms?
  2. How do I send the online enrollment application back to a parent?
  3. How do I send a parent data update request?

Show all 3 posts

Parent Billing 2

  1. How do I update the billing charges for a child?
  2. How do I postpone or cancel my billing for a time?

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Reporting 2

  1. How do I set up a scheduled report?
  2. How do I tell if parent approved attendance?

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Early Head Start 1

  1. How do parents apply for EHS?

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Documents / Flyers 11

  1. ELV for Hubs Flyer
  2. ELV For Providers Flyer
  3. Welcome Families Flyer
  4. Online Enrollment Invitation by LegUp Flyer
  5. Mobile Features Support Documentation
  6. Enabling CORE Mobile Enhancements Flyer
  7. Statement of Payments Report
  8. Provider/Staff App Flyer
  9. Parent App Flyer
  10. Kiosk App Flyer
  11. Authorized Pickup App Flyer

Show all 11 posts

Videos & Demo Links 6

  1. ELV CORE Presentation
  2. Alliance CORE Billing Module
  3. Alliance CORE Reporting
  4. Alliance CORE Child Attendance
  5. Alliance CORE Online Enrollment
  6. ELV and Alliance CORE Overview

Show all 6 posts

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