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Non-Profit COO of ELV

Location: Englewood, CO

The Early Learning Ventures (ELV) Chief Operating Officer will oversee the operations of ELV’s Business Services division and will have vital role in ensuring ELV can meet the growing national demand for their services. This is a unique opportunity for an experienced business operations expert to join a mission-driven nonprofit organization making a positive impact in the childcare industry. This position will ensure that overall customer acquisition and customer support processes are operating smoothly and efficiently, while also proactively positioning the organization for national scale operations. 

The Business Operations Director will manage a driven, mission focused team, ensuring that they are supported in providing outstanding customer service to maximize customer retention and sales revenue. They will be completely immersed in the company’s growth strategy and develop solutions that help clients manage their day-to-day operations and to deliver high quality childcare services.  They will be a proven leader, detail oriented, business focused, pragmatic, nimble, creative, forward thinking, and motivational.

Essential Duties & Responsibilities:

  • Manage the day-to-day operations of the Business Services team 
  • Analyze and effectively communicate monthly forecast and sales results
  • Lead the effort to create effective pitch decks and materials
  • Partner with the ELV Strategic Development Manager to develop the Business Services Team Plan and Quota Plan 
  • Ensure a seamless handoff from Sales Team to Client Services and Support teams
  • Take over new markets as the business expands and provide excellent service
  • Meet with Client Services teams to ensure Sales is consistently setting proper expectations
  • Work with Product Management to provide feedback and prioritization
  • Take part in educational and client events and support ELV’s mission to maximize the impact of the childcare community. Travel around 10%, plus 2-3 national events a year.

What does Early Learning Ventures have to offer?

    • Excellent benefits (medical, dental, and vision insurance, subsidized by the company)
    • Company-paid life insurance, as well as short-term and long-term disability insurance
    • 401(k) with company match
    • Employee Assistance Program
    • Paid vacation days
    • Paid personal days
    • Paid holidays
    • Paid sick days, in addition to other paid leaves

Knowledge, Skills, and Abilities:

  • Minimum Bachelor’s degree or equivalent in Business Management or related degree
  • 7+ years’ experience as an operations manager 
  • Experience with CRM, and/or accounting/financial software applications
  • A proven track record of managing teams, ideally sales teams with consistent over-quota achievement 
  • Passion for ELV’s mission
  • Competency with Microsoft Outlook, Word, and Excel 
  • Preferred Experience 
    • working in a Lean-Agile/other Scaled Agile Framework
    • working with a multi-state, nationally scaled organization 
  • Excellent written and verbal communications and public relations skills
  • Strong team building skills – able to establish and maintain excellent relationships and credibility quickly
  • Able to work in fast-paced environment and adapt to change direction quickly
  • Ability to report and track performance, prefer experience developing and monitoring Key Performance Indicators
  • Strong work ethic and time management skills
  • Ability to deliver innovative, effective solutions as well as pragmatic focus on business results
  • The annual salary range for this position is $75,000 - $90,000 depending on skills and qualifications.

    Merage Social Impact LLC is an equal employment opportunity employer.


    ELV Strategic Partnership Director

    Location: Englewood, CO

    The Strategic Partnership Director will be responsible for developing a wide range of public and private revenue streams to support the growing demand for our services. We are deeply committed to scaling our proven model, and this role will focus on building collaborative, revenue-producing partnerships by successfully sourcing and managing complex, multi-faceted relationships with major funders and partners (foundations, corporations, government, and nonprofit organizations). 

    The ELV Strategic Partnership Director will have a passion for building our nations supply of quality childcare and will be well networked in the early childhood education (ECE) philanthropy space, is a gifted revenue generator, an effective presenter, and devoted to the mission.

    They will work closely with our management team to execute their primary areas of responsibility: strategic planning, business development, revenue generation, and partner communications. 

    Responsibilities

  • Develop and successfully execute an ambitious fund development and partnerships plan
  • Manage and build a portfolio of national and local partnerships, potential partners, and relevant stakeholders
  • Develop, implement, and manage individual plans and strategies for developing key partnerships, initiatives, and expansions
  • Help refine the organization’s national expansion vision and develop related communication materials
  • Lead communications with current and potential financial backers and strategic partners
  • Develop marketing collateral and assets for partnership offerings
  • Be a credible and compelling spokesperson for the organization
  • Attend relevant events or conferences to cultivate donors and prospects (travel is 30-40%, plus 2-3 national events a year)
  • What does Early Learning Ventures have to offer?

  • Excellent benefits (medical, dental, and vision insurance, subsidized by the company)
  • Company-paid life insurance, as well as short-term and long-term disability insurance
  • 401(k) with company match
  • Employee Assistance Program
  • Paid vacation days
  • Paid personal days
  • Paid holidays
  • Paid sick days, in addition to other paid leaves
  • Requirements

  • Genuine passion for ELV’s mission to improve early childhood outcomes in resource-scarce areas
  • Bachelor’s degree in Business Management or equivalent (required) / Master’s degree (preferred)
  • 7 years of experience in fundraising, business development, sales, and/or account management
  • Thorough understanding of non-profit business environment with a solid business orientation
  • Successful track record identifying, cultivating, and soliciting individual donors, corporations, foundations, and other sources
  • Experience with Microsoft Office suite and customer relationship management (CRM) software, ideally SalesForce
  • Experience developing and managing grants and budgets
  • Excellent public speaker, presenter, and communicator
  • Desktop publishing/graphics applications is a plus
  • Strong background in social entrepreneurship preferred
  • Extensive network in early childhood education preferred
  •  The annual salary range for this position is $75,000 - $90,000 depending on skills and qualifications.

     

    Early Learning Ventures is an equal employment opportunity employer.


    Part-Time Client Support Specialist

    Location: 

    Do you care about children and early childhood education and development? Do you want to make a difference and have a positive impact on your community? 

    Early Learning Ventures (ELV), a nonprofit organization, is focused on increasing access to high-quality Early Care and Education (ECE) through an innovative shared services model that streamlines administrative functions and makes managing a financially stable business attainable. 

    By working with a network of partners and through an online, cost-effective business platform, ELV is supporting Child Care providers to strengthen their business, save time and money, and, most importantly, offer quality care to more children. 

    Responsibilities

    As the Part-Time Customer/Client Support Specialist, you will interact with Early Child Care programs, directors and key staff, and other stakeholders to provide and process information in response to inquiries, concerns, and requests about ELV’s shared services products and services. You will be responsible for training early childcare programs on the use of ELV’s web-based software system, online resource platform, and third-party financial services solution. 

    The Client Support Specialist will also process new customer contracts, schedule/conduct training sessions, respond to customer questions and concerns, provide referral services, collaborate with team members to develop and improve various processes and policies, and follow procedures to ensure best practices are executed.

    Requirements

  • 1-3 years’ experience in customer service, data entry, and/or product training
  • Bachelor’s Degree (preferred)
  • Proficiency in Microsoft Office Products
  • Familiarity with multiple operating systems, cloud-based applications, and CRM tools
  • Excellent oral and written communication and interpersonal skills
  • Detail oriented and results focused
  • Bilingual in Spanish (preferred)
  • A desire for working in a fast-paced, ever-changing environment
  • What does Early Learning Ventures have to offer you?

    • Excellent benefits (medical, dental, & vision)
    • Company-paid life insurance
    • 401(k) with company match
    • Employee assistance programs
    • Paid vacation days
    • Paid personal days
    • Paid holidays

    This position is scheduled to work up to 20 hours a week. 

    The hourly range for this position is $22 to $26, depending on qualifications and skills. 

    Child Care Partnership Specialist - Adams/Arapahoe County

    Location: Adams/Arapahoe County

    Are you ready to make a difference in the life of children?

    Do you want to help the children of Adams and Arapahoe County, Colorado, get the very best start in life? Do you have a background in education? Are you passionate about childhood development and providing support in your community?

    Early Learning Ventures (ELV), a nonprofit organization, is focused on increasing access to high quality Early Care and Education (ECE) through a unique model of shared services that streamlines business functions and make managing a financially stable, high-quality business attainable.

    Working with a network of partners and through an online, cost-effective business platform, Early Learning Ventures is supporting providers to strengthen their businesses, save time and money, and, most importantly, offer quality care to more children.

    Through an Early Head Start-Child Care Partnerships (EHS-CCP) grant ELV and its collaborators are poised to deliver best-in-class, comprehensive early childhood services to eligible children in high-need, low-capacity communities in six counties across Colorado. ELV’s ability to maximize efficiency and effectiveness through their innovative shared services model allows the service delivery team to leverage resources in support of infant and toddler development.

    This position reports directly to the ELV Child Care Partnership Coordinator and is serving Adams and Arapahoe County, Colorado.

    Responsibilities

    Quality Improvement

    • Provide on-site technical assistance, coaching and support to site leadership to maintain quality programming, center operations and EHS compliance
    • Facilitate the continuous improvement program with leadership at childcare partnership sites to support and ensure full compliance with state childcare licensing rules and federal EHS Performance Standards

    Early Education Coaching

    • Implement professional development programs
    • Provide practice-based coaching
    • Ensure EHS compliance within sites

    Family Support

    • Create family development programs that align with EHS
    • Work with EHS-CCP providers to deliver comprehensive family engagement programs
    • Facilitate administrative processes that meet EHS Performance Standards and Policies

    Health Services

    • Develop, revise, and oversee implementation of program policies and procedures guiding EHS comprehensive services
    • Serve as a liaison between childcare centers and childcare homes
    • Ensure compliance with EHS-aligned program service plans
    • Work with management to develop, maintain, and manage memoranda of understanding (MOU's) or contracts

    Document, track, and maintain required records and reports

    Execute a monitoring and reporting structure to ensure EHS compliance

    Job Requirements

    • Bachelor’s degree in Early Childhood Education, Child Development, Social Welfare, Public Administration or human services related field recommended
    • Minimum 2 years of experience in human services and one of those years working in an early childhood environment 
    • Experience working with children and families from diverse backgrounds
    • Demonstrated knowledge of theories and practices of Early Childhood Development
    • Proven leadership ability, including facilitating relationships with ECE programs and community partnerships and parent engagement
    • Demonstrated knowledge of theories and practice of case management and community engagement
    • Demonstrated knowledge of theories and practices of continuous improvement, change management, and/or practice-based coaching
    • Current Colorado Coaching Credential or willingness to pursue the Credential and certification on other relevant coaching tools
    • Bilingual English/Spanish preferred
    • Travel up to 60% locally, and up to 10% out of county
    • Reliable transportation required

    What does Early Learning Ventures have to offer you?

    • Excellent benefits (medical, dental, & vision)
    • Company-paid life insurance
    • 401(k) with company match
    • Employee assistance programs
    • Paid vacation days
    • Paid personal days
    • Paid holidays

    The annual salary range for this position is $47,500 to $50,000 depending on skills and qualifications.

    Early Learning Ventures is an equal employment opportunity employer.

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