Join Our Team

Director of Business Services

Location: Englewood, CO

Early Learning Ventures (ELV), a nonprofit organization, is focused on increasing access to high quality Early Care and Education (ECE) through a unique model of shared services that streamlines business functions and make managing a financially stable, high-quality business attainable.

Working with a network of partners and through an online, cost-effective business platform, ELV is supporting providers to strengthen their businesses, save time and money, and, most importantly, offer quality care to more children.

ELV is looking for a Business Services Director who will lead the Alliance CORE Childcare Management System sales strategy and oversee daily operations for the Nonprofit Business Services team.

This is a unique opportunity for an experienced business development expert to join a mission-driven nonprofit organization making a positive impact in the childcare industry. This position will ensure that overall customer acquisition processes are running smoothly and efficiently, while personally engaging major partners, such as government or alliance cohorts representing large groups of childcare providers. The Director will manage their team and ensure that they can provide outstanding customer service to maximize retention and sales revenue.

As the Director of Business Services, you will be completely immersed in our company’s growth strategy as we continue to develop solutions that help our clients manage their day-to-day operations and to deliver high quality childcare services.  The right team member will be well-rounded, flexible, creative, forward thinking, and work well with others across the organization. 

Qualifications:

  • 5+ years’ experience as a manager of a sales team Child Management System, CRM, and or accounting or financial software application
  • A proven track record of managing a sales team with consistent over-quota achievement within a solutions software vendor
  • Experience working with/in the philanthropic sector, specifically with nonprofits
  • Passion for ELV’s mission
  • Experience working in a Lean-Agile/other Scaled Agile Framework
  • Salesforce experience
  • Strong written and verbal communication as well as listening skills both internally and externally
  • Highly motivated to reach goals
  • Strong team building skills – able to establish and maintain excellent relationships and credibility quickly
  • Preferred: Experience working with software used by nonprofits
  • Travel: ~20-30% may be required

What does Early Learning Ventures have to offer you?

  • Excellent benefits (medical, dental, & vision)
  • Company-paid life insurance
  • 401(k) with company match
  • Employee assistance program
  • Paid vacation days
  • Paid personal days
  • Paid sick days
  • Paid holidays
  • The annual salary range for this position is $75,000 - $90,000 depending on skills and qualifications.

    Merage Social Impact LLC is an equal employment opportunity employer.

    Client Support Specialist

    Location: Englewood, CO

    Early Learning Ventures (ELV) is a Colorado-based not-for-profit organization dedicated to expanding access to quality early child care. The organization was founded by the David & Laura Merage Foundation and focuses its efforts on improving the quality of child care programs offered at the nation’s center-based and family child care home facilities—85 percent of which are small, independent businesses that lack the infrastructure and resources to invest in quality improvements.

    Position Overview

    The Client Support Specialist will interact with early child care programs, directors and key staff, and other stakeholders to provide and process information in response to inquiries, concerns, and requests about ELV’s shared services products and services. The Client Support Specialist will train early child care programs on the use of ELV’s web based software system, online resource platform, and third party financial services solution. The Client Support Specialist will process new customer contracts, schedule training sessions, conduct training sessions, respond to customer questions and concerns, provide referral services, collaborate with team members to develop and improve various processes and policies, and follow procedures to ensure best practices are executed.

    What will it take to be successful in this role?

    • 1-3 years’ experience in customer service, data entry, and/or product training
    • Bachelor’s Degree (preferred)
    • Proficiency in Microsoft Office Products
    • Familiarity with multiple operating systems, cloud-based applications, and CRM tools
    • Excellent oral and written communication and interpersonal skills
    • Detail oriented and results focused
    • Bilingual in Spanish (preferred)
    • Self-starter mentality
    • A desire for working in a fast-paced, ever-changing environment

    What does Early Learning Ventures have to offer you?

  • Excellent benefits (medical, dental, & vision)
  • Company-paid life insurance
  • 401(k) with company match
  • Employee assistance program
  • Paid vacation days
  • Paid personal days
  • Paid sick days
  • Paid holidays
  • The salary range for this role is $40K - $45k. This range may be modified in the future depending on experience and skillset. This job is also eligible for bonus/incentive pay.

    Early Learning Ventures through Merage Social Impact is an equal employment opportunity employer.

    EHS Child Care Partnership Specialist - Mesa County

    Location: Mesa, County

    Early Learning Ventures (ELV), a nonprofit organization, is focused on increasing access to high quality Early Care and Education (ECE) through a unique model of shared services that streamlines business functions and make managing a financially stable, high-quality business attainable. Working with a network of partners and through an online, cost-effective business platform, Early Learning Ventures is supporting providers to strengthen their businesses, save time and money, and, most importantly, offer quality care to more children.   

     Through an Early Head Start-Child Care Partnerships (EHS-CCP) grant ELV and its collaborators are poised to deliver best-in-class, comprehensive early childhood services to eligible children in high-need, low-capacity communities in six counties across Colorado. ELV’s ability to maximize efficiency and effectiveness through their innovative shared services model will allow the service delivery team to leverage resources in support of infant and toddler development. This position reports directly to the CCP Coordinator – Mesa County. 

    Responsibilities but are not limited to the following, emphasizing Business Development, Professional Development, Leadership Development, Family Engagement & Development, and Community Development:

    • Work with two to four assigned CCP Sites to guide site-specific implementation of comprehensive EHS services, act as liaison between ELV program management and designated CCP sites 
    • Leadership Development - Provide on-site technical assistance, coaching and support to CCP site leaders around center management and operations, human resources, and business development 
    • Leadership Development - Facilitate the continuous improvement process with leaders at CCP sites to ensure full compliance with federal Head Start Program Performance Standards (HSPPS) and support sites in meeting standards set by other regulatory agencies (licensing, health, fire, etc.) 
    • Leadership Development – Guide assigned CCP sites through quality improvement projects  
    • Professional Development - Implement a teacher and director professional development program to include; coordination/delivery of training and coaching; and coordination of teacher credentialing process 
    • Professional Development - Provide Practice-Based Coaching for EHS teachers that follows an individualized coaching plan to support implementation of an evidence-based curriculum for infants and toddlers, ongoing authentic assessment practices, and classroom observations that assess teacher, classroom and professional development needs 
    • Professional Development - Ensure compliance with EHS service plans guiding early childhood development, health and safety practices, and effective classroom management strategies 
    • Family Engagement and Development- Offer families a family development program that aligns with HSPPS and the Parent, Family and Community Engagement (PFCE) Framework to support families’ progress towards self-reliance 
    • Family Engagement and Development - Collaborate with CCP sites to offer a comprehensive family engagement program aligned with HSPPS and the PFCE Framework, including a parent curriculum, home visits and parent teacher conferences, intentional family engagement events, and county-based policy council participation 
    • Family Engagement and Development - Facilitate processes relating to the eligibility, recruitment, selection, enrollment, and attendance (ERSEA) system according to HSPPS and program policies and procedures, as well as maintaining a data information management system   
    • Community Development - Develop, revise, and oversee implementation of program policies and procedures guiding EHS comprehensive services to include the annual service plans and monitoring processes and participate in Health Services Advisory Committee (HSAC) 
    • Community Development - Serve as liaison between ELV, service providers, and child care providers for coordination and implementation of comprehensive services including a variety of health screenings via community service providers 
    • Community Development - Ensure compliance with EHS service plans guiding health service delivery, health and safety practices, nutrition, health services, and disabilities services in order to meet children’s needs in each area  
    • Community Development – support the development and tracking of contracts and MOU’s that support Early Head Start comprehensive services delivered countywide (level of involvement will vary depending on participation with health committee and / or county assignments in this content area) 
    • Community Development - Represent ELV positively and professionally in the local community by building relationships with other agencies and sharing those resources with programs and families  
    • Document, track, and maintain required records and reports (including but not limited to continuous improvement plan checkpoints, child health and development data, professional development plans, coaching plans, case notes, referrals and follow-up, child and family data, and monthly reports) in Alliance CORE database 
    • Execute a monitoring and reporting structure, with child care partners, that ensures full compliance with HSPPS and meets the needs of enrolled families 
    • Other duties as assigned 

    Educational Requirements

    • Bachelor’s degree in Early Childhood Education, Child Development, Social Welfare, Public Administration or human services related field required 

    Qualifications

    • Minimum 2 years of experience in human services and 1 of those years working in an early childhood environment 
    • Experience working with children and families from diverse backgrounds 
    • Demonstrated knowledge of theories and practices of Early Childhood Development 
    • Proven leadership ability, including facilitating relationships with ECE programs and community partnerships and parent engagement 
    • Demonstrated knowledge of theories and practices of case management and community engagement 
    • Demonstrated knowledge of theories and practices of continuous improvement, change management and/or practice-based coaching 
    • Current Colorado Coaching Credential, or willingness to pursue the Credential and certification on other relevant coaching tools
    •  Bilingual English/Spanish preferred 
    • Strong customer service skills and ability to work in partnership with both organizations and individuals in an effective way  
    • Comfort with technology and / or ability and willingness to learn (includes Alliance CORE, remote meetings, Microsoft Office & Teams, and more) 

    What does Early Learning Ventures have to offer you?

  • Excellent benefits (medical, dental, & vision)
  • Company-paid life insurance
  • 401(k) with company match
  • Employee assistance program
  • Paid vacation days
  • Paid personal days
  • Paid sick days
  • Paid holidays
  • Travel:

    • Local travel in county up to 60% 
    • Travel out of county up to 10% 
    • Valid Driver’s License Required 
    • Reliable Transportation Required 

    Physical Requirements:

    Sits for long periods of time; seeing; must be able to read reports and use computer keyboard and monitor; must be able to write, type and use telephone; repetitive keyboard motion; hearing; must be able to hear sufficiently to converse with all internal and external contacts; Standing/Walking/Mobility; must be able to open files and operate office machines.  

    EHS Child Care Partnership Specialist - Pueblo County

    Location: Pueblo County

    Early Learning Ventures (ELV), a nonprofit organization, is focused on increasing access to high quality Early Care and Education (ECE) through a unique model of shared services that streamlines business functions and make managing a financially stable, high-quality business attainable. Working with a network of partners and through an online, cost-effective business platform, Early Learning Ventures is supporting providers to strengthen their businesses, save time and money, and, most importantly, offer quality care to more children.   

     Through an Early Head Start-Child Care Partnerships (EHS-CCP) grant ELV and its collaborators are poised to deliver best-in-class, comprehensive early childhood services to eligible children in high-need, low-capacity communities in six counties across Colorado. ELV’s ability to maximize efficiency and effectiveness through their innovative shared services model will allow the service delivery team to leverage resources in support of infant and toddler development. This position reports directly to the CCP Coordinator – Pueblo County. 

    Responsibilities but are not limited to the following, emphasizing Business Development, Professional Development, Leadership Development, Family Engagement & Development, and Community Development:

    • Work with two to four assigned CCP Sites to guide site-specific implementation of comprehensive EHS services, act as liaison between ELV program management and designated CCP sites 
    • Leadership Development - Provide on-site technical assistance, coaching and support to CCP site leaders around center management and operations, human resources, and business development 
    • Leadership Development - Facilitate the continuous improvement process with leaders at CCP sites to ensure full compliance with federal Head Start Program Performance Standards (HSPPS) and support sites in meeting standards set by other regulatory agencies (licensing, health, fire, etc.) 
    • Leadership Development – Guide assigned CCP sites through quality improvement projects  
    • Professional Development - Implement a teacher and director professional development program to include; coordination/delivery of training and coaching; and coordination of teacher credentialing process 
    • Professional Development - Provide Practice-Based Coaching for EHS teachers that follows an individualized coaching plan to support implementation of an evidence-based curriculum for infants and toddlers, ongoing authentic assessment practices, and classroom observations that assess teacher, classroom and professional development needs 
    • Professional Development - Ensure compliance with EHS service plans guiding early childhood development, health and safety practices, and effective classroom management strategies 
    • Family Engagement and Development- Offer families a family development program that aligns with HSPPS and the Parent, Family and Community Engagement (PFCE) Framework to support families’ progress towards self-reliance 
    • Family Engagement and Development - Collaborate with CCP sites to offer a comprehensive family engagement program aligned with HSPPS and the PFCE Framework, including a parent curriculum, home visits and parent teacher conferences, intentional family engagement events, and county-based policy council participation 
    • Family Engagement and Development - Facilitate processes relating to the eligibility, recruitment, selection, enrollment, and attendance (ERSEA) system according to HSPPS and program policies and procedures, as well as maintaining a data information management system   
    • Community Development - Develop, revise, and oversee implementation of program policies and procedures guiding EHS comprehensive services to include the annual service plans and monitoring processes and participate in Health Services Advisory Committee (HSAC) 
    • Community Development - Serve as liaison between ELV, service providers, and child care providers for coordination and implementation of comprehensive services including a variety of health screenings via community service providers 
    • Community Development - Ensure compliance with EHS service plans guiding health service delivery, health and safety practices, nutrition, health services, and disabilities services in order to meet children’s needs in each area  
    • Community Development – support the development and tracking of contracts and MOU’s that support Early Head Start comprehensive services delivered countywide (level of involvement will vary depending on participation with health committee and / or county assignments in this content area) 
    • Community Development - Represent ELV positively and professionally in the local community by building relationships with other agencies and sharing those resources with programs and families  
    • Document, track, and maintain required records and reports (including but not limited to continuous improvement plan checkpoints, child health and development data, professional development plans, coaching plans, case notes, referrals and follow-up, child and family data, and monthly reports) in Alliance CORE database 
    • Execute a monitoring and reporting structure, with child care partners, that ensures full compliance with HSPPS and meets the needs of enrolled families 
    • Other duties as assigned 

    Educational Requirements

    • Bachelor’s degree in Early Childhood Education, Child Development, Social Welfare, Public Administration or human services related field required 

    Qualifications

    • Minimum 2 years of experience in human services and 1 of those years working in an early childhood environment 
    • Experience working with children and families from diverse backgrounds 
    • Demonstrated knowledge of theories and practices of Early Childhood Development 
    • Proven leadership ability, including facilitating relationships with ECE programs and community partnerships and parent engagement 
    • Demonstrated knowledge of theories and practices of case management and community engagement 
    • Demonstrated knowledge of theories and practices of continuous improvement, change management and/or practice-based coaching 
    • Current Colorado Coaching Credential, or willingness to pursue the Credential and certification on other relevant coaching tools 
    • Bilingual English/Spanish preferred 
    • Strong customer service skills and ability to work in partnership with both organizations and individuals in an effective way  
    • Comfort with technology and / or ability and willingness to learn (includes Alliance CORE, remote meetings, Microsoft Office & Teams, and more) 

    What does Early Learning Ventures have to offer you?

  • Excellent benefits (medical, dental, & vision)
  • Company-paid life insurance
  • 401(k) with company match
  • Employee assistance program
  • Paid vacation days
  • Paid personal days
  • Paid sick days
  • Paid holidays
  • Travel:

    • Local travel in county up to 60% 
    • Travel out of county up to 10% 
    • Valid Driver’s License Required 
    • Reliable Transportation Required 

    Physical Requirements:

    Sits for long periods of time; seeing; must be able to read reports and use computer keyboard and monitor; must be able to write, type and use telephone; repetitive keyboard motion; hearing; must be able to hear sufficiently to converse with all internal and external contacts; Standing/Walking/Mobility; must be able to open files and operate office machines.  

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