Description
I have a CCAP child who was recently reauthorized, so their Authorization ID changed. I wasn’t able to update it in Alliance CORE in time, so there were a couple of days that did not register in ATS, as the old Authorization ID was still pushing. I need to resend the appropriate days within the 9-day window to avoid a manual claim.
Solution
- Click on Parents and Children tab
- Click on Child CCAP Maintenance
- Click on ATS Declined Attendance tab
- Find the corresponding attendance day records for the child in question
- Click Resend under the Action column to resend the appropriate attendance record to ATS
- After clicking, Alliance CORE will resend that attendance record to ATS that night with the daily push
- NOTE: Please resend any ATS Declined attendance records by 6:00pm MST to ensure the record resends that night
Last Update: March 13, 2023
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