Description
I need to postpone / delay / cancel my billing for a period of time for all my families, and want to know the easiest way to do so without a lot of extra work.
Solution
- Click on Parent Billing tab
- Click on Provider Billing Cycles
- Double-click on the billing cycle you want to postpone
- Find Billing Cycle Enabled Start Date (it will be a past date)
- Change this date to the future start date you want to start-up billing again
- Whatever future start date you set, the below section’s dates (Day to Generate Bills, etc.) will apply, just post what the new Billing Cycle Enabled Start Date is
- You can also change these dates at any time, if you wish to
- Save at the bottom and that’s it
- No need to change dates on any recurring charges/credits you already have set up
- They will simply kick in again upon the new Billing Cycle Enable Start Date
Last Update: March 13, 2023
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